The Oliver Wight Checklist is the longest standing and most successful business assessment tool. The Sixth Edition has once again extended the boundaries (raised the bar) and set ever more demanding standards to provide a comprehensive vehicle for companies on their journey to business excellence.
The scope has been broadened from Operational Excellence to Business Excellence and this is reflected in its title.
There are nine chapters describing latest practical and proven best practice:
- Managing the Strategic Planning Process
- Managing and Leading People
- Driving Business Improvement
- Integrated Business Planning
- Managing Products and Services
- Managing Demand
- Managing the Supply Chain
- Managing Internal Supply
- Managing External Sourcing
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The first four are priority chapters describing the processes and practices that enable the whole business to be excellent: Strategic Planning, Managing and Leading People, Driving Business Improvement and Integrated Business Management. These are supported by a further five chapters that address the prime processes in most organisations. Managing: Products & Services, Demand, Supply Chain, Internal Supply and External Sourcing.
The focus ensures applicability to the Service Sector in addition to Manufacturing and Distribution Industry.
Size, structure and scoring have all been modified to enable practical use and improve balance of content.
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