Driving Business Improvement Expert Tools & Techniques
Structured business improvement tools and techniques for process experts leading to ‘blue-belt’ level of expertise.
Course Overview
Business improvement projects are most successful when all of the people involved in a process are actively engaged in improving it. This course provides a firm understanding of the foundation tools and techniques to be used by a process team to identify and secure business gains. It provides the right level of knowledge and understanding for process experts to lead dramatic change. They will learn how to use techniques that will drive considerable benefits in lean and process improvement.
This practical course is run as a hands-on workshop and covers the role of people and teams within a business improvement environment; the understanding of basic tools of improvement such as Value Stream Mapping, problem solving, cause and effect charting etc.; the DMAIC process for defining and implementing change; and the proven Oliver Wight approach to establishing and managing projects.
Course Content
Companies embarking on a journey to excellence must engage the entire workforce and involve them all in actively improving their processes as an everyday activity. It is vital that they understand the tools and techniques available to them and how and when they should be deployed.
|
The role of 5S techniques in establishing an orderly process and in providing ownership by those involved in a business process.
The application of JIT and Kanban techniques to speed the flow of work in all parts of the business.
How to identify value and how to map value streams to develop a lean process and step change the velocity of the process.
The everyday use of problem solving tools. e.g. Pareto, scattergrams and trend charts.
The use of SMED and other techniques to develop the agility of the business and to change quickly between products and services at all levels.
The practical use of cause and effect analysis to identify and resolve the root causes of problems, issues and barriers to success.
The core tools in the six sigma set to eliminate failures and variation in all processes leading to advanced levels of parts per million performance.
The deployment of DMAIC to give structure to projects with clearly defined benefits and the systemisation of improvements: and the use of SIPOC to identify the true requirements of the customer of your process and which inputs and parts of the process are the root causes of failures and variations.
The Oliver Wight Proven Path for establishing and successfully managing a project and the use of the PDCA cycle for developing and introducing improvements.
Facilitating projects and leading the team to a successful conclusion.
How to win for the business and how to ensure the triumphs are recognised through the business to encourage further success.
|
Objectives and Benefits
|
Have a firm foundation of the practical application of the tools and techniques that can be used to achieve sustainable business improvement
Have learnt how to identify and prioritise the key opportunities and areas for improvement
Be able to quantify and measure the benefits to their process and to their business from their initiatives
Understand the complementary nature of agile, lean, and six sigma techniques in projects to carry the business forward
Be able to use project planning and implementation tools for all sizes of practical projects
Have learnt the special techniques required to lead and facilitate an improvement project from initiation and team selection through to full implementation
Understand the education and training needs for themselves and for others in their team for the projects to be successful
|
Who should attend
The course has a wide appeal and will strongly benefit everyone engaged in or leading business improvement initiatives. The tools and techniques introduced are applicable in all parts of the business. This course is especially suitable for those who are new to process improvement or who operate at the working levels of the business, and is particularly suited to mixed function teams and to those support areas of the business often untouched by previous improvement programmes.
It is ideal for team leaders across the business, for project leaders, and for those actively involved in improvement projects and also for those responsible for the achievement of Class A performance. This course is the foundation leading to the unique Oliver Wight ‘blue belt’ qualification level.
Pre-Requisite
Integrated Business Planning (S&OP) for Executive Course
Or
Business Excellence Course
Recommended Follow-on Courses
Driving Business Improvement in Practice
This course replaces our former Agile Lean & Sigma Expert Tools and Techniques Course.
This course is only offered privately. For information contact us.
TOP
|
