Business Excellence
The accepted standard for the understanding of best practice for business process integration and improvement
Course Overview
This course presents a practical and thorough overview of the proven techniques for companies to implement integrated planning and control whilst pursuing the journey to business excellence. The course provides a step-by-step understanding of the process characteristics and behaviours to achieve ‘Class A’ performance. It will explain the role of Integrated Business Planning in setting and maintaining the business plan, describes the supporting processes in Product Management, Demand Management and Supply Management of the Extended Supply Chain; shows the Oliver Wight Proven Path implementation methodology and will highlight the role of process acceleration in the step change of process performance throughout the business.
Course Content
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How the Oliver Wight Maturity Map is used to prioritise various practical improvement methodologies to gain maximum benefit.
How to recognise their current position in relation to excellence and how their business process can move from fire fighting to basic control and then from Class A excellence to failure free performance.
The very latest best practices in managing the key processes of Demand, Supply and Product Management in a local, regional and global environment.
The increasing importance of the Extended Supply Chain in differentiating your business and achieving excellent results and how these techniques can be deployed throughout its entirety.
How to manage the changing data requirements and critical information through the journey to excellence.
The role of financial and non-financial measures in keeping day to day control whilst managing rapid improvement.
How behaviours and culture impact success and the role of knowledgeable people as the ultimate business differentiator.
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Objectives and Benefits
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Companies seeking success on the journey to excellence must develop a critical mass of practical and well-founded knowledge. It is vital that every member of the leadership and support teams understands how the company as a whole seeks to work in practice. They understand the journey to excellence for their own process and how to achieve it. At the conclusion of the course participants will:
Have a firm and broad foundation of knowledge for the journey to excellence.
Be able to assess the maturity of the entire business on that journey and see which steps they and others in the company should take. They then have the confidence to plan the way forward and communicate the excitement of this to engage others.
Understand and be able to quantify the huge benefits to the Business and all its stakeholders of the proposed changes and the importance of managing the business as an integrated model.
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Who should attend
This course will strongly benefit people at all levels and in all functions of the business that will be personally involved in controlling the business and planning and implementing change through Integrated Business Planning. It particularly provides the foundation of understanding for managers, team leaders, functional specialists and project leaders as they start or become actively involved in an implementation.
Pre-Requisite
We strive to maintain the highest standards of customer service so naturally we invite your feedback. To ensure that you gain maximum benefits from this Oliver Wight Public Course a Pre Course Questionnaire will be sent to you before the course to establish your expectations. The completed forms will be analysed by the course facilitators to fine tune the course material and ensure that expectations and needs are met.
Recommended Follow-on Courses
Integrated Business Planning (S&OP) for Executive Course
Demand Management Course
Driving Business Improvement: ALS Tools and Techniques Course
Managing & Leading People Cousrse
This course is also offered as a Private Course. For information contact us.
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