managing demand*
Best practice forecasting and demand management in the integrated business environment.

Course Overview

This interactive course covers the topics of understanding and controlling demand; the 10 keys to demand management; the demand planning process and management of assumptions; the impact of the extended supply chain and the vital activity of demand control to bring order into near term activity. It particularly describes the business process of demand management as a critical element of the Oliver Wight Integrated Business Management process.

To understand what is happening in the market and its impact on the business, and leads directly to greater predictability of short, medium and long term demands on the business.

Introduction Changing Paradigms Integration and Accountability The Demand Planning Process Supply Chain and ‘What’ to Forecast Demand Control Measuring and Managing Inaccuracy Action Planning

Understand in overview the Oliver Wight Integrated Business Management process and its role in managing day to day activity driving towards the company vision and strategy. How to prepare for, conduct or take part in regular demand review meetings. Use the Oliver Wight 10 keys of Demand Management to build a demand planning process for their business and successfully manage all aspects of demand. Measure the accuracy of the forecast, other vital demand information and also measure and control the inbuilt levels of agreed inaccuracy. Understand the impact of demand management on other parts of the business and act as a team to give optimum customer service performance. Introduce and manage the process for unplanned and abnormal demand. Design and manage demand control processes to formally manage short term fluctuations and short term demand inside the company lead times. Prepare the plan to introduce best practice Demand Management processes.

This course is an essential for the executive who chairs the Demand Review, their Demand Manager and anyone taking part in the regular company demand planning or review process.

Integrated Business Management (S&OP) for Executives,
Or
Business Excellence – The 3 Day Course

Driving Performance Improvement: ALS Tools and Techniques Course
Managing and Leading People Course

This course is also offered as a Private Course. For information contact us.

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