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Merck Sharp & Dohme Pharmaceutical Co Ltd China

With the help of Oliver Wight Asia/Pacific's Class A program, Merck Sharp & Dohme Pharmaceutical (China) is able to maximise its share of a competitive market thanks to:

  • Cultural and attitudinal changes
  • True teamwork
  • Reduced stress
  • Effective Sales & Operations Planning process
  • Effective procedures
  • Data accuracy
  • Stable schedules and sustained capabilities
  • Improved operational results that lead to customer service performance >98% and ability to respond to a 30% growth in volume without increasing inventory levels

    • Merck Sharp & Dohme is committed to annual re-certification to maintain focus on continuous improvement of business processes

     

     

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