Customer Profiles
Client Success
Johnson & Johnson IndiaJohnson & Johnson Consumer Products Division in India has gained the coveted Class A Award for Planning and Control in December 2001. Johnson & Johnson Consumer is India’s most comprehensive manufacturer of health care products serving the consumer market.
Along with the Class A Award, Johnson & Johnson Consumer India was the second most admired FMCG company in India and from a global perspective J&J was recently the number one on the S&P Global 500 Companies.
Johnson & Johnson already had good foundations and traditions, however, the Class A program has built on this, and has created value by connecting the core business processes, instilling the discipline of a Class A company, and has provided the tangible and intangible benefits of the Class A condition.
The tangible benefits of the Oliver Wight Class A program has resulted in high customer service, flexibility to respond to the market, market share increases, inventory reductions, lower costs and high profitability.
Leadership and living the values, for J&J India has delivered a winning strategy, and focus on the true competitive advantage – people.