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Client Success

Eli Lilly

The senior management at Eli Lilly Japan's Manufacturing Operation made a commitment to manage and operate the business to Class A standards as measured by 'The Oliver Wight ABCD Checklist for Operational Excellence'. In doing so, they have achieved the following benefits:
  • Maintained service levels while increasing utilisation of capacity and the complexity of our product portfolio
  • Increased stability in production schedules leading to reduced production costs. Reduced Inventory ( 120 to 73 days) while maintaining Customer Service Levels
  • Perfect Order average of 99.9%
  • Strong ownership by whole company of Operational Excellence achievements. Alignment of mission and strategy with day to day activities
  • Organisational culture is oriented toward change, learning and excellence. All employees are motivated to seek continuous improvement in all that they do
  • Improved cross functional communications and the use of "what-if' analysis as a tool to proactively manage complex issues.

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